At first, we were a bit naïve about compliance, as many agencies are. We had outgrown our ability to handle compliance ourselves. Today with ACCEL, everything is good. Even if we are to grow further, ACCEL could handle our growth.

Not being compliant creates costs for us and it’s also important because it allows us to avoid negative press. Negative press can impact customer confidence and our brand.

The benefit of the ACCEL online system is that it provides centralized information for the people here who need access to our data. For a business like ours that is multistate, multiple lines of business, the system is a great resource.

I just don’t have time to keep on top of licensing. I find ACCEL to be more consultative and knowledgeable than our prior service firm. ACCEL is much more proactive.

I could not recommend ACCEL more highly. They really know the insurance business and you get great attention.  

We had another company handling our licenses who just wasn’t keeping tabs on what was needed. Licenses were lapsing even though we were paying for them to handle renewals. That’s why I decided to switch to ACCEL.

We also considered doing it in-house. That can get a complex and we didn’t have the expertise in-house to really take it on. ACCEL is diligent, responsive, and knowledgeable when issues come up. I recommend them without hesitation!

For a firm our size or smaller, license management would not require 100% of a person’s time. However there would be stretches where 100% of their attention would be taken up by licensing issues that arise. This is where it makes sense for a firm like ours to have someone like ACCEL take care of this for us.

The real value of ACCEL and its online system is the expertise behind it. The real attraction for us is having this service integrated with an expert compliance team, plus the ability to access a knowledgeable legal team to advise on problems that arise.

If we did not have ACCEL, I would need to hire a part-time person to keep track and make sure we are compliant with everything. Hiring in general these days is a nightmare. Forget about trying to find someone with licensing knowledge!

ACCEL gives us comfort that we are staying compliant.

When you connect ACCEL Compliance with their affiliated law firm, we can get a complete range of support. For example, if I am working with the Compliance team on new licenses, if a tricky question arises, I can engage someone in the law firm to help sort it out. This really makes them a strategic partner.

I certainly don’t want to be on the insurance department’s watchlist. I’d rather stay under the radar. I don’t want any undue attention. ACCEL allows me to focus on running my business without these concerns.

A few years later we got ourselves into a little bit of hot water in a couple jurisdictions, with record-keeping and some other things. I learned to appreciate that compliance was more than just making sure licenses renew on time. I was able to engage with one of the lawyers at the ACCEL law firm and they helped me through a few tough issues.